The Federal Competition and Consumer Protection Commission (FCCPC) has released a guide to help Nigerians report harassment by loan apps.
In a statement, the Commission explained that while digital lending has become a quick option for many Nigerians, some operators have resorted to unethical recovery methods such as sending defamatory messages and exposing borrowers’ personal information to their contacts.
The FCCPC said such practices have caused distress for victims, with some losing jobs or suffering public embarrassment.
To address this, the Commission urged affected Nigerians to file complaints through the following channels:
- Email: Send reports to contact@fccpc.gov.ng.
- Social Media: Message FCCPC directly on X (formerly Twitter).
- Website: Visit fccpc.gov.ng, navigate to the “File a Complaint” section, and provide details including the loan app’s name, contact information, loan amount, and description of the harassment.
The FCCPC reiterated its commitment to protecting consumer rights, stressing that no Nigerian should be subjected to intimidation or humiliation under the guise of loan recovery.
